Terms and Conditions

General guidelines

Items listed below (or any item similar in content or description) can’t be carried under any of the services (unless specified). Any person sending such an item may have their order cancelled without notice or refund. IMPORTANT: This list is not exhaustive, it is just a rough guide.

Items which are made of glass or have glass components can be sent at your own risk, but ARE NOT covered against loss or damage. External car parts CANNOT be sent through any service on Zipper. This includes bumpers and bonnets.

• Aerosols
• Alcohol
• Ammunition
• Animals
• Antiques (carried on a no-compensation basis)
• Any Item Containing Liquids
• Any Item With Glass Components (carried on a no-compensation basis)
• Apple IMac (carried on a no-compensation basis)
• Apple IPad (carried on a no-compensation basis)
• Apple IPhone (carried on a no-compensation basis)
• Apple Macbook (carried on a no-compensation basis)
• Apple Macbook Pro (carried on a no-compensation basis)
• Apple Powermac (carried on a no-compensation basis)
• Arms And Ammunition
• Artworks (carried on a no-compensation basis)
• Batteries
• Beer
• Birds
• Boat Engines
• Bodily Fluids
• Boiler
• Bonds
• Bottled Liquids
• Bouquets
• Bullion
• CRT Screens (carried on a no-compensation basis)
• Camera Lenses (SLR)(carried on a no-compensation basis)
• Canned Liquids
• Car Body Panels
• Car Bonnets
• Car Boots
• Car Bumpers
• Car Doors
• Car Engines
• Car Headlamps (carried on a no-compensation basis)
• Car Seats (excluding Child Seats)
• Cash
• Ceramics (carried on a no-compensation basis)
• Champagne
• Charcoal
• Cheques
• China (carried on a no-compensation basis)
• Chocolate
• Christmas Crackers
• Coal
• Coke (coal)
• Cologne
• Compressed Gas
• Corrosive Materials
• Counterfeit Items
• Cupboards (freestanding)(carried on a no-compensation basis)
• Damaged Goods (carried on a no-compensation basis)
• Dangerous Goods
• Deceased Animals
• Deodorant
• Diesel
• Drawers (freestanding) (carried on a no-compensation basis)
• Drugs
• Drums (carried on a no-compensation basis)
• Empty Aerosols
• Empty Gas Cylinders
• Empty Pressure Cylinders
• Engines
• Exhausts
• Explosive Materials
• Fax Machines (prohibited for international shipments only)
• Firearms (including Replica)
• Fireworks
• Fish
• Fishing Rods
• Flammable Materials
• Flowers
• Fluid
• Food
• Freestanding Furniture(carried on a no-compensation basis)
• Fur(carried on a no-compensation basis)
• Furniture (freestanding)(carried on a no-compensation basis)
• Gas Cylinders
• Gasses
• Glass (carried on a no-compensation basis)
• Golf Clubs (carried on a no-compensation basis)
• Guitars (carried on a no-compensation basis)
• Guns
• Hazardous Goods
• Headlamps (carried on a no-compensation basis)
• Illegal Substances
• Imitation Firearms
• Jewellery Valued Over Rs.5,000 (carried on a no-compensation basis)
• Juice
• Keyboards (musical Instrument)(carried on a no-compensation basis)
• Knives
• LCD Screens (carried on a no-compensation basis)
• LCD TVs (carried on a no-compensation basis)
• Laptops (carried on a no-compensation basis)
• Large Car Components
• Lenses (glass)
• Liquid
• Liquids
• Live Animals
• Livestock
• Lottery Tickets
• Magnum
• Marble (carried on a no-compensation basis)
• Medical Samples
• Mirrors (carried on a no-compensation basis)
• Mobile Phones valued over Rs.5,000 carried on a no-compensation basis)
• Monitors (LCD/CRT/TFT/LED)(carried on a no-compensation basis)
• Motorcycle Engines
• Motorcycle Panels
• Munitions
• Musical Instruments (carried on a no-compensation basis)
• Netbooks (carried on a no-compensation basis)
• Notebook Computers (carried on a no-compensation basis)
• Oil
• Outboard Motors
• Oxidising Materials
• Paint
• Passports
• Perfume
• Perishable Goods
• Personal Effects(carried on a no-compensation basis)
• Petrol
• Pharmaceutical Products
• Photocopiers (prohibited for international shipments only)
• Pianos (carried on a no-compensation basis)
• Pills
• Plants
• Plasma Screens (carried on a no-compensation basis)
• Plasma TVs (carried on a no-compensation basis)
• Poorly Packaged Goods
• Porcelain (carried on a no-compensation basis)
• Pots (carried on a no-compensation basis)
• Pottery (carried on a no-compensation basis)
• Powders and chemicals
• Precious Metals Valued Over Rs. 5000 (carried on a no-compensation basis)
• Precious Stones
• Pressurised Containers
• Pressurised Cylinders
• Printer Cartridges (prohibited for international shipments only)
• Printers (prohibited for international shipments only)
• Pyrotechnics
• Radioactive Materials
• Replica Guns
• Replica Items
• Replica Weapons
• Screens (carried on a no-compensation basis)
• Settees
• Sheet Metals (carried on a no-compensation basis)
• Sheet Plastics (carried on a no-compensation basis)
• Shrubs
• Sofas
• Spray Cans
• Stolen Goods
• TFT Screens (carried on a no-compensation basis)
• TVs (carried on a no-compensation basis)
• Tables (freestanding)(carried on a no-compensation basis)
• Tablet Computers (carried on a no-compensation basis)
• Tablets (pills)
• Televisions(carried on a no-compensation basis)
• Tiles(carried on a no-compensation basis)
• Tissue Samples
• Toilets
• Toner Cartridges (prohibited for international shipments only)
• Toxic Materials
• Toy Guns
• Trees
• Trumpets (carried on a no-compensation basis)
• Un-boxed Furniture
• Un-packaged Goods
• Unboxed Bicycles
• Vases (carried on a no-compensation basis)
• Vodka
• Wardrobes (freestanding)(carried on a no-compensation basis)
• Water
• Weapons
• Whiskey
• Wine